You are fully aware that the details you supply in your online profile shall be used in event you lose your items. You are fully aware that these details are publicly accessible as they are the details that the finder can use to contact you. You understand that you are in control of your information at all times and may amend, change, hide, edit, show and update at any time via logging in to my profile.
Your details will be kept in your profile and will remain unchanged until you change or hide those details. Your details will be deleted after your subscription expires after a period of 12 months of no activity if we believe you have abandoned your account unless, you renew your subscription on a monthly basis, or. Once again you are aware that your details are publicly viewable and made public of your own choice. By ticking the agree box you accept these terms.
You agree that Lost Bag Tag and DR Commercial Services have permission to bill you for their products. You understand that this may be but not limited to the form of an automatic recurring billing system or you may have to manually process the payment. The responsibility to renew your membership is yours and that you should check periodically to ensure your subscription is in place and your online profile details are correct.
You are aware that if your subscription expires, or there is a period of no activity for 12 months, your account may be removed without notice and that you indemnify DR Commercial Services against any losses. Should you wish to cancel recurring billing it is your responsibility to cancel the payment process and notify the relevant parties, including Lost Bag Tag operators DR Commercial Services, the payment gateways and processors you are subscribed to. You agree that you are not entitled to a refund if payment has already been made for the next billed period and that period has started. You understand that DR Commercial Services does not offer refunds for part of a remaining term of any subscribed services.
To cancel subscription payments via a third party payment processing service, you must log into your Lost Bag Tag account and click on the cancel link. You are aware that this will remove all your information from our system and you should receive e-mail confirmation from the payment gateways confirming your cancellation. In the event of difficulties, you are able to raise a ticket for assistance either via our internal help desk our contact us page or via e-mail. Your third party payment processing service can provide assistance in the last resort.
Subscriptions are managed by a third party payment processing service they are not managed by us, nor are they billed by us. Your subscription is actually an agreement and arrangement between you and your third party payment processing service by which you are asking them to automatically send us a set amount of money each month - only after the renewal is complete and payment made in full do we become involved at all - and our involvement is based entirely on notification by your third party payment processing service that you have submitted a payment.
You agree to Lost Bag Tag displaying your details which you enter into your profile. You understand that you can add, remove or change your details at any time and agree to indemnify Lost Bag Tag and DR Commercial Services in the event your details are misused or used for fraudulent or illegal purposes. You agree to opt of the data protection act and you are aware that your details are publicly viewable and made public of your own choice. You may contact us at any time if you wish to cancel your account. Please note that though we are happy to cancel your account, however after the next term of a billing cycle has started, refunds are not provided.
You agree to raise any dispute within your current billed period. You hereby waiver any claim to raise disputes that occurred retrospectively and agree to indemnify DR Commercial Services and Lost Bag Tag against any costs either directly or indirectly.
By completing the sign up process you agree to the terms on this page which can also be viewed at the lost bag tag main web site.
2C Virtual /SMS/Text Credits/Message Tokens/Button Activation Tokens/Online Shop Tokens
Virtual /SMS/Text Credits/Message Tokens/Button Activation Tokens/Online Shop Tokens
By completing the purchase of virtual/SMS/Text Credits/Message Tokens/Button Activation Tokens/Online Shop Tokens, you agree to receive SMS messages.
If you do not want to receive SMS messages, you can cancel this order. If you agree to receiving text messages you may opt out later by notifying us. SMS messages are an optional feature of Lost Bag Tag where the finder of your bags can text you directly.
Your online profile and contact details still work without SMS messages.
DR Commercial Services Ltd does not sell SMS messages to the consumer. The consumer does not enter in to any agreement with an SMS provider.
DR Commercial Services Ltd has its own separate agreement with the providers of SMS services which has nothing to do with any payment gateway or payment processing provider. DR Commercial Services Ltd buys its own stock of SMS messages under its own account and is free to do with them as it wishes, including offer them as complimentary gifts outside of any purchasing agreement and forms no binding contract.
DR Commercial Services Ltd is a business and is therefore entitled to make a profit. DR Commercial Services Ltd can instead, charge for the use of optional functionality within its own website, including the ability to click a button. Any reference to Credits and Tokens, is applied internally.
To you, our customer, this should be a seamless process, the finder fills out a message box within your profile, on our website and you receive a message on your phone.
For someone to be able to send a message to your phone, then they need to click on a button on our website. Every time they click the button, one (internal) Credit or Token is deducted from your pot of credits. When all of the credits have been used, the button will no longer be active until more (internal) credits are purchased.
When you purchase tokens or credits, you are purchasing a number of activations of the Send Message Button and not actual messages. We restrict the purchase to only one “bundle” per order. This means you will be presented with X number of credits for £X. (quantity and price as stated at the time of purchase). These are only available to registered Tag Owners using our system on the tag registration form and from within the Tag Owners online account information page.
We only service the UK and in GBP.
Lost Bag Tag phone alert messaging is an optional function. Lost Bag Tag will still work even if you have no message alert credits. The finder of your item can still access your public profile and make contact with you from the details you leave there. There is no obligation to use the messaging part of the system.
Credits and tokens are virtual goods and are not covered by the distance selling regulations. Lost Bag Tags or DR Commercial Services Ltd do not offer refunds.
Unspent tokens and/or credits are not refundable either in full or part, regardless if any are used or not used and may expire after 12 months. Credits and tokens are sold on a bespoke per order basis and not regarded as stocked items but are considered as software and by purchasing we equate this to “breaking the seal”.
At the point of purchase you will be presented with an option to review our terms and asked to manually tick a box confirming you agree to our terms. Continuing with the purchase will confirm that you have accepted our terms and conditions as you cannot accidentally enter billing and delivery details accidentally.
After you have made your purchase, you will need to register your tags. On completion of your registration we will credit your online account with 5 message credits as a good will thank you for choosing Lost Bag Tag, while we continue to offer this act of good will.
Click here for full terms and conditions